Commercial results depend directly on the capacity of a company to execute the customer strategy and defined commercial practices.
Key elements of the Sintec solution, “Commercial Execution:”
- Understanding the business and commercial strategy with a focus on processes
- Definition of the catalog of core processes, interactions, and practices
- Operative customer segmentation oriented towards POS execution
- Alignment of process by cluster and differentiation of core practices
- Maps of processes, work routines, and best practices by industry
- Definition of functions/roles by process, aligned by cluster
- Definition of tools/functionalities to enable processes
- Definition of KPIs and management routines aligned with incentive plan
- Definition of Service Level Agreements and support chains between areas/roles
- Rollout plan and deployment logic
- Transition and competency development plan
We help our clients define:
- Process and interaction design
- Role design
- Sales tools
- Design of key performance indicators